Servicing quality at service stations depends primarily on people, on pleasant personal interaction between customer and staff. It is important that the employee knows what kind of service the car underwent before and what kind of servicing should be planned. When purchasing a car or during the first visit to the service center each customer selects the personal consultant in a Silberauto branch, who would later assist him in solving all car-related issues. In case for some reason you wish to change your consultant or to make an additional contact in any other Silberauto branch, please contact our customer service department.
Photos and contact details of consultants can be found here.